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CBP Certification Learning Modules


CBP certification encompasses the core competencies required by corporation and utilizes various learning methodologies to achieve competencies. The learning programs include workshops, lectures, computer-based hands-on training, simulations sessions and video/projector presentations to maximize assimilation throughout the certification modules.

CBP Learning Modules:

Business Etiquette and Professionalism Series, C40-509 – 2 day course

The CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment. View course outline.
 

Customer Service Series, C20 507 – 2 day course

The CBP™ Customer Service certification module provides guidelines for emerging technologies such as Internet Chat. Additionally, this module uses various hands-on and interactive scenarios to develop the foundation customer care skills needed to provide excellence in service. View course outline.
 

Leadership Series, C10 506 – 2 day course

The CBP™ Leadership certification module covers all of the essentials of today’s leaders. This is a hands-on and interactive module that uses real life scenarios to develop practical leadership skills. View course outline.
 

Sales Series, C30 508 – 2 day course

Strategies for successful selling – workshop and simulation sessions

The CBP™ Sales certification reveals the strategies of selling from initiating the sale to closing the sale and integrates with the Customer Service Series to establish repeat customers and sales. View course outline.

Business Communication C50 510 – 2 day course

The CBP™ Business Communication certification module explores the study of the process of communication in the business environment, allowing us to understand how to make better choices in our day to day communication. View course outline.
 

Project Management Series, E10 706- 5 day course

Whether you are a business executive or an information technology professional, the CBP™ Project Management Certification will enable you to advance your career and develop your professional skills. View course outline.

CBP Technology Specialist, E40-709 - 5 day course

The CBP Content Development Team has assembled one of the most comprehensive computer technology course manuals for business professionals. The CBP™ Computer Technology Specialist Certification is the result of two years of consultation with industry leaders, certified instructors, and business professionals. This certification course uniquely presents technical computer concepts in a simple manner that the everyday computer user can understand.

The CBP™ Computer Technology Specialist Certification equips the business professional with essential computer technology knowledge and skills. Computer technology is now fully integrated into most aspects of living and business, and as such the business professional must possess core knowledge of computing in order to excel.

The CBP™ Computer Technology Specialist Certification covers a wide range of computer technologies such as computer architecture, software applications, networking, Internet technologies, electronic commerce, computer health & safety, computer security and law. View course outline.

 


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